:root{--cream:#f7f8ef;--navy:#13294b;--lime:#d9f28b;--line:#d6ddce;--muted:#5b6b62;--green:#eaf0df;--paper:#fffef8;--amber:#77541f}
*{box-sizing:border-box}body{margin:0;background:var(--cream);color:var(--navy);font-family:Arial,Helvetica,sans-serif;-webkit-font-smoothing:antialiased}button,select{font:inherit;color:inherit}button{cursor:pointer}button:disabled{cursor:default;opacity:.45}button,select{min-height:44px}button:focus-visible,select:focus-visible{outline:3px solid #4671ad;outline-offset:4px}button:hover:not(:disabled){filter:brightness(.96)}[hidden]{display:none!important}.site-header{max-width:1280px;margin:auto;padding:28px 42px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line);gap:20px}.site-header img{object-fit:contain;width:158px;height:auto;max-height:44px}.site-header span{font-size:12px;letter-spacing:.5px;color:var(--muted)}.case-page{max-width:1280px;margin:auto;padding:48px 42px 24px}.intro{display:grid;grid-template-columns:1.3fr 1fr;gap:60px;align-items:end;margin-bottom:40px}.eyebrow{font-size:10px;letter-spacing:1.5px;font-weight:700;text-transform:uppercase;color:#536b45;margin:0 0 20px}h1{font-size:clamp(34px,4.2vw,55px);letter-spacing:-2.1px;line-height:1.06;font-weight:500;margin:0}.intro-copy p{font-size:16px;line-height:1.65;margin:0 0 15px;color:#50606b}.intro-copy .disclosure{font-size:12px;line-height:1.6;margin:0;color:#63705e}.case-demo{border:1px solid var(--line);border-radius:12px;padding:30px 32px 24px;overflow:hidden;background:var(--cream)}.case-demo *{min-width:0}.case-tabs{display:flex;gap:12px;border-bottom:1px solid var(--line);padding-bottom:24px}.case-tabs button{display:flex;gap:24px;justify-content:space-between;align-items:center;flex:1;text-align:left;padding:18px 20px;border:1px solid #c1ccba;border-radius:7px;background:transparent;font-size:20px;letter-spacing:-.4px}.case-tabs button[aria-selected=true]{background:var(--navy);border-color:var(--navy);color:var(--cream)}.case-tabs button[aria-selected=true] span{color:var(--lime)}.case-tabs button span{font-size:25px}.case-heading{padding:25px 0 20px}.case-heading h2{font-size:25px;letter-spacing:-.6px;line-height:1.25;margin:0 0 9px}.case-heading p{font-size:14px;line-height:1.6;margin:0;color:var(--muted)}.settings{display:grid;grid-template-columns:.85fr 1.1fr 1fr;gap:18px;padding-bottom:23px}.control-label{display:block;font-size:11px;font-weight:600;line-height:1.5;color:var(--muted);margin-bottom:8px}.channel-tabs{display:flex;gap:6px}.channel-tabs button{flex:1;border:1px solid #c1ccba;background:transparent;border-radius:5px;padding:10px 13px;font-size:13px}.channel-tabs button[aria-selected=true]{background:#e6edda;border-color:#90a677;font-weight:600}select{width:100%;border:1px solid #c1ccba;border-radius:5px;background:var(--paper);padding:10px 28px 10px 11px;font-size:13px}.settings:has(.escalation-label[hidden]){grid-template-columns:.85fr 2.1fr}.player-toolbar{display:flex;gap:16px;align-items:center;justify-content:space-between;border-top:1px solid var(--line);padding:20px 0}.playback{display:flex;gap:7px;flex-wrap:wrap}.playback button{border:1px solid #c1ccba;border-radius:5px;padding:10px 14px;background:transparent;font-size:12px;font-weight:600}.playback .play-button{background:var(--lime);border-color:#bacf75;min-width:155px}.play-state{font-size:11px;line-height:1.6;color:#66765c;text-align:right;max-width:195px}.route{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:15px;list-style:none;margin:0 0 22px;padding:0}.route li{position:relative;border:1px solid #dce1d5;background:#f1f3e9;border-radius:6px;padding:12px 10px;min-height:75px;display:flex;gap:9px;align-items:center;color:#667460}.route li:not(:last-child)::after{content:'→';position:absolute;right:-14px;top:27px;font-size:13px;color:#839078}.route .node-number{font-size:11px;font-variant-numeric:tabular-nums;color:#77886a}.route strong{display:block;font-size:12px;line-height:1.35}.route small{display:block;font-size:10px;line-height:1.4;margin-top:4px}.route .is-done{background:#e9eeda;border-color:#c7d3b4;color:#456139}.route .is-current{background:var(--navy);border-color:var(--navy);color:var(--cream);box-shadow:0 3px 0 #bbd875}.route .is-current .node-number{color:var(--lime)}.branch-overview{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-bottom:16px}.branch-card{padding:12px 14px;border:1px solid var(--line);border-radius:6px;display:grid;grid-template-columns:1fr auto;gap:6px 12px;background:#f1f3e9;font-size:12px}.branch-card strong{font-weight:600;line-height:1.5}.branch-card small{grid-column:1/-1;color:var(--muted);font-size:11px;line-height:1.5;overflow-wrap:anywhere}.branch-card .branch-status{font-size:10px;line-height:1.5;align-self:start;padding:3px 7px;border-radius:4px;background:#e5e9de;color:#576449}.branch-card[data-state=accepted] .branch-status{background:#deebbd;color:#405c2b}.branch-card[data-state=waiting] .branch-status,.branch-card[data-state=partial] .branch-status{background:#f1e2c6;color:var(--amber)}.branch-card.is-active{border-color:#90a677;box-shadow:inset 3px 0 #90a677}.scene{display:grid;grid-template-columns:205px minmax(0,1fr);min-height:365px;border:1px solid #d7decd;border-radius:8px;overflow:hidden;background:var(--paper)}.actor{background:var(--green);border-right:1px solid #d7decd;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;padding:24px 21px}.portrait{width:126px;height:126px;flex:none;margin-bottom:20px}.portrait svg{width:100%;height:100%;overflow:visible}.actor-role{display:block;color:#527044;font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:1px;line-height:1.5;margin-bottom:10px}.actor-action{font-size:15px;line-height:1.6;margin:0;max-width:190px}.detail{padding:26px 28px}.detail-top{display:flex;gap:15px;align-items:center;justify-content:space-between;margin-bottom:16px;font-size:10px;line-height:1.5}.detail-label{font-weight:600;letter-spacing:.5px;color:#607064}.badge{background:#e9efda;color:#486034;border-radius:4px;padding:5px 9px;font-weight:600;text-align:right}.badge[data-tone=waiting],.badge[data-tone=partial]{background:#f6ecd8;color:var(--amber)}.detail h3{font-size:24px;line-height:1.22;letter-spacing:-.6px;margin:0 0 20px}.evidence{font-size:13px;line-height:1.6}.evidence p{margin:0 0 12px}.evidence table{width:100%;border-collapse:collapse;table-layout:fixed;text-align:left;font-size:12px}.evidence th{font-size:10px;line-height:1.5;color:#697663;font-weight:600;padding:0 10px 10px 0}.evidence td{vertical-align:top;padding:10px 10px 10px 0;border-top:1px solid #e0e5d9;overflow-wrap:anywhere;font-variant-numeric:tabular-nums}.evidence td:first-child{font-weight:600}.evidence th:first-child{width:31%}.evidence dl{margin:0}.evidence dl>div{display:grid;grid-template-columns:minmax(90px,.65fr) 1.35fr;gap:14px;padding:9px 0;border-top:1px solid #e0e5d9}.evidence dt{color:#657361}.evidence dd{margin:0;font-weight:600;overflow-wrap:anywhere}.source-card{border:1px solid var(--line);border-radius:7px;padding:16px 18px;background:#fffefb}.source-top{font-size:10px;text-transform:uppercase;letter-spacing:.8px;color:#66775c;margin-bottom:12px}.source-card strong{display:block;font-size:14px;margin-bottom:7px}.source-card .source-address{font-size:12px;color:var(--muted);margin-bottom:14px;overflow-wrap:anywhere}.files{display:flex;flex-wrap:wrap;gap:6px;margin-top:12px}.file{display:inline-flex;align-items:center;gap:6px;border:1px solid #d4ddc8;background:#f1f5e8;border-radius:4px;padding:5px 8px;font-size:10px;line-height:1.5;overflow-wrap:anywhere;max-width:100%}.file b{font-size:8px;border-radius:2px;background:#dee8cc;padding:1px 4px;flex:none}.chat-thread{display:flex;flex-direction:column;align-items:flex-end;gap:12px;background:#f0f2e9;padding:14px;border-radius:7px}.chat-label{font-size:10px;color:#66775c;align-self:stretch}.chat-bubble{background:#e3eecb;border:1px solid #d1debc;padding:13px 15px;border-radius:12px 12px 3px 12px;width:94%;text-align:left;overflow-wrap:anywhere}.chat-bubble.is-assistant{align-self:flex-start;background:#fffef8;border-color:#d8dfcf;border-radius:12px 12px 12px 3px}.chat-author{font-size:10px;font-weight:700;color:#5c7350;margin-bottom:6px}.chat-wait{align-self:stretch;color:#77541f;font-size:11px;margin-top:2px}.evidence-note{margin-top:14px!important;padding:10px 12px;border-left:2px solid #93a76d;background:#f0f4e7;color:#526447;font-size:11px}.evidence-note.is-warning{border-color:#bc934e;background:#f7efdf;color:#735729}.progress{height:3px;background:#e1e7d6;margin:24px 0 16px}.progress span{display:block;height:100%;background:#7f9c49}.caption{display:flex;gap:20px;align-items:baseline;min-height:66px}.counter{font:11px/1.5 monospace;letter-spacing:.5px;color:#697c55;white-space:nowrap}.caption p{font-size:13px;line-height:1.7;color:#4b6153;margin:0}.terminal{font-size:14px;line-height:1.7;background:#e5eecf;border-left:3px solid #8ca856;padding:14px 17px;margin:12px 0 20px}.terminal[data-tone=waiting],.terminal[data-tone=partial]{background:#f6ecd8;border-color:#b98840}.terminal strong{display:block;color:var(--navy);font-size:15px;margin-bottom:4px}.case-notes{display:grid;grid-template-columns:1fr 1.5fr;gap:30px;border-top:1px solid var(--line);padding-top:18px;margin-top:12px}.case-notes p{font-size:11px;line-height:1.8;color:#697364;margin:0}.case-notes strong{color:#4e6047}.page-footnote{margin:23px 0 0;color:#6e796a;font-size:10px;letter-spacing:.3px}.fallback{border-block:1px solid var(--line);padding:20px 0;line-height:1.7;font-size:14px}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap}.is-paused *,.is-paused *::before,.is-paused *::after{animation-play-state:paused!important}
@media(max-width:1050px){.site-header{padding:24px 28px}.case-page{padding:35px 28px 24px}.intro{gap:30px}.case-demo{padding:25px 24px}.settings{gap:12px}.route{gap:12px}.route li{padding:11px 8px;gap:6px}.route li:not(:last-child)::after{right:-12px}.scene{grid-template-columns:175px minmax(0,1fr)}.detail{padding:24px}.play-state{max-width:130px}.playback button{padding:10px 12px}.branch-card{grid-template-columns:1fr}.branch-card .branch-status{justify-self:start}}
@media(max-width:760px){.intro{grid-template-columns:1fr;gap:24px}.intro-copy p{font-size:15px}.case-page{padding:30px 20px 20px}.site-header{padding:20px}.case-demo{padding:22px 18px}.case-tabs button{font-size:17px;padding:14px;gap:10px}.case-tabs{gap:8px;padding-bottom:20px}.settings{grid-template-columns:1fr 1.2fr}.escalation-label{grid-column:1/-1}.settings:has(.escalation-label[hidden]){grid-template-columns:1fr 1.2fr}.player-toolbar{align-items:flex-start;flex-direction:column;gap:8px}.play-state{text-align:left;max-width:none}.route{grid-template-columns:repeat(3,minmax(0,1fr));gap:14px 15px}.route li{min-height:65px;padding:10px;gap:8px}.route li:nth-child(3)::after{content:'↓';right:9px;top:auto;bottom:-15px}.route li:nth-child(4){grid-column:3;grid-row:2}.route li:nth-child(5){grid-column:2;grid-row:2}.route li:nth-child(6){grid-column:1;grid-row:2}.route li:nth-child(4)::after,.route li:nth-child(5)::after{content:'←';right:auto;left:-15px;top:24px}.scene{grid-template-columns:1fr}.actor{border-right:0;border-bottom:1px solid #d7decd;flex-direction:row;justify-content:flex-start;text-align:left;gap:20px;padding:18px 24px}.portrait{width:88px;height:88px;margin:0}.actor-action{font-size:14px;max-width:none}.actor-role{margin-bottom:7px}.detail{padding:23px}.case-notes{grid-template-columns:1fr;gap:13px}}
@media(max-width:430px){.site-header{padding:18px 16px}.site-header img{width:130px}.site-header span{font-size:10px;max-width:110px;text-align:right;line-height:1.5}.case-page{padding:28px 12px 18px}.intro{padding:0 4px;margin-bottom:27px;gap:20px}h1{font-size:35px;letter-spacing:-1.5px}.eyebrow{font-size:9px;margin-bottom:16px}.intro-copy .disclosure{font-size:11px}.case-demo{padding:18px 12px;border-radius:8px}.case-tabs button{font-size:15px;padding:12px 10px;line-height:1.3;min-height:64px}.case-tabs button span{font-size:20px}.case-heading{padding:22px 0 18px}.case-heading h2{font-size:22px}.case-heading p{font-size:12px}.settings,.settings:has(.escalation-label[hidden]){grid-template-columns:1fr;gap:14px}.channel-tabs button{font-size:13px}.settings{padding-bottom:20px}.control-label{font-size:10px}.player-toolbar{padding:18px 0}.playback{display:grid;grid-template-columns:1fr 1fr;gap:8px;width:100%}.playback .play-button{grid-column:1/-1;min-width:0;min-height:47px;font-size:14px}.playback button[data-action=replay]{grid-column:1/-1}.route{gap:13px 12px;margin-bottom:18px}.route li{padding:9px 7px;gap:5px;min-height:66px}.route strong{font-size:10px}.route small{font-size:9px}.route .node-number{font-size:9px}.route li:not(:last-child)::after{right:-12px}.route li:nth-child(3)::after{right:9px;bottom:-14px}.route li:nth-child(4)::after,.route li:nth-child(5)::after{right:auto;left:-12px;top:24px}.branch-overview{gap:8px}.branch-card{padding:10px;font-size:11px;gap:6px}.branch-card small{font-size:10px}.branch-card .branch-status{font-size:9px}.actor{gap:15px;padding:17px 15px}.portrait{width:76px;height:76px}.actor-role{font-size:9px}.actor-action{font-size:13px;line-height:1.5}.detail{padding:20px 14px}.detail-top{gap:8px;font-size:9px;align-items:flex-start}.detail h3{font-size:21px;margin-bottom:17px}.evidence{font-size:12px}.evidence table{font-size:11px}.evidence th{font-size:9px}.evidence th:first-child{width:33%}.evidence td{padding:9px 6px 9px 0}.evidence dl>div{grid-template-columns:.8fr 1.2fr;gap:10px}.source-card{padding:13px}.source-card strong{font-size:13px}.file{font-size:9px;padding:4px 6px}.chat-thread{padding:10px}.chat-bubble{width:97%;padding:12px}.caption{display:block}.counter{display:block;margin-bottom:7px}.caption p{font-size:12px}.terminal{font-size:12px;padding:12px 13px}.terminal strong{font-size:13px}.case-notes p{font-size:10px}.page-footnote{font-size:9px;padding-left:4px}}
@media(prefers-reduced-motion:reduce){*,*::before,*::after{animation:none!important;transition:none!important;scroll-behavior:auto!important}}